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Transform or die — the value and purpose of digital transformation

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By Staff Writer

It is not enough for business to simply stick to the fundamental products and services they have always offered. In the digital age it’s disrupt or die. 

Caption: Lu Baoqiang, Vice President of Huawei Southern Africa Region

According to the IDC, digital transformation is essential for an organisation to adapt quickly to changing markets. Business opportunities are fleeting, the IDC said, and if your business does not have the agility to seize them, your competition will.

The IDC said that digitally transformed organisations can react quickly to changing market dynamics, and adapt their strategies quickly and on-demand. Companies that are not transformed will miss out.

One example of this, are cellular network operators around the world.

Not too long ago, offering mobile voice and messaging services was a game changer. Then came mobile data. Now these are simply the expected functions of a network.

“They are fundamental, but not enough” said Lu Baoqiang, Huawei vice-president for the Southern Africa Region. To remain relevant, businesses have to adapt to new technologies and transform.

Huawei defines digital transformation as the application of new digital capabilities including tools, platforms and systems to processes, operations, product design, and services.

Baoqiang said that the aim of such a transformation is three-fold: increase revenue, improve efficiency and decrease costs, and enhance the customer experience.

“When we talk about digital transformation, we have to realise it’s all about how you can engage your customers,” said Baoqiang. While new technology is essential to a digital transformation, it must be in support of the primary purpose of the exercise — making things better for your customers.

Baoqiang said that, broadly, there are two forms digital transformation can take. The first is where existing operations are streamlined using new technologies. The second is where a business expands its offerings into new digital frontiers.

Huawei has partnered with several mobile network operators in Africa in their digital transformation, Baoqiang said. One example is Safaricom in Kenya. With Safaricom in Kenya, Huawei has helped implement financial technology in the form of services like M-PESA and Fuliza. These have unlocked a whole new digital economy in the country. 

Huawei and Safaricom have jointly received the “Business of Tomorrow” award for the most innovative service at AfricaCom 2019. The award recognises the two companies for offering Fuliza, a mobile money overdraft service that runs on the M-PESA platform. Fuliza lets users with insufficient funds in their M-PESA accounts borrow money to complete their M-PESA transactions.

The service was launched in January 2019, and has been gaining popularity in Kenya where Safaricom has over 23.6 million M-PESA users. Kenyans transacted over KES 6.2 billion (R900 million) in the first month of Fuliza’s launch. Fuliza has disbursed KES 140 billion (R2 billion) since January, processing 13 loans per second. The companies say that the service has a very low default rate due to its purposeful nature. 

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Buying or Selling of Land in Any Part Of Uganda Now Made Easy

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By BigEyeUg Team

A new and most organized real estate agency company is now in Uganda that can facilitate buying or selling of land and houses from any part of the country. Prime Plots under Prime Sponsor Company was created in May 2020 with a clear vision of providing high quality and personalized services to individuals, private sector companies, and government clients in Uganda.

If you are a potential buyer and looking for land, house or apartment, or need help in transferring your land title to your names or company names, then you should visit these guys. A property management company that seems to have the best and trusted real estate agent.

The mission of Prime Sponsor is simple. “To believe in loving your neighbor is to help them succeed”. To fulfill this mission, they perform every due diligence to ensure ownership and protect you the interested buyer or seller and above all, they strive to have a long relationship of friendship with all their clients.

For all those with property to sale, they use applications that will permit satellite view of the entire area, tracking coordinates with GPS that can send a client direct to the site location without being accompanied, they are the first to have such ease operation.

They have become a more trusted solution to all the property fraudsters in Uganda. Their current website is www.primeplots.primesponsor.co.ug

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CCBA installs hand-washing station at Mbarara Hospital

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Mbarara District Health Officer Peter Sebutinde demonstrates how to wash hands.

Mbarara District Health Officer Peter Sebutinde demonstrates how to wash hands.

By Our Reporter

As part of support to the Ministry of Health in the fight against Coronavirus in Uganda, Coca-Cola Beverages Africa (CCBA) in Uganda has installed a 5,000 litre Community hand-washing Station at Mbarara Referral Hospital in western Uganda.

CCBA, through Century and Rwenzori Bottling Companies in Uganda, has so far established five (5) 5,000litre Community Handwashing Stations for the general public use in Mukono (Namanve), Kampala (Kyambogo) and Mbarara (Makenke and Municipality).

General Manager Melkamu Abebe, in a message delivered by Mbarara Plant Manager Joackim Baluku, said the Company was committed to contributing to efforts to limit the spread of COVID-19 in communities.

“Across the Coca-Cola system we always look for meaningful ways to contribute to our people, including the communities we serve. We are guided by our company purpose: refresh the world and make a difference in the community. We do what we do because we are people-centered. We provided safety measures inside our Plants to protect our employees and their families, and now with the community hand-washing Tanks we are extending that protection to the general public,” Abebe said.

Mbarara Referral Hospital Director Celestine Barigye said the hospital had established two hand-washing stations but was overwhelmed by the numbers of people flocking the hospital.

Hospital officials had raised concerns about long queues of people gathering at the stations to wash their hands, as an additional COVID-19 risk.

“When the Pandemic began, following the President’s advice we set-up the two hand-washing facilities but they were not enough. With this new addition we can ensure more people wash hands faster and increase the safety of all. We also needed an extra reservoir tank and we have now received it. The tank from Coca-Cola has a large capacity so water availability is guaranteed,” he said.

Mbarara Referral Hospital currently has eight COVID-19 patients and has so far discharged 21 who have recovered successfully. The hospital has a bed capacity to handle 30 patients at ago.

The CCBA handover on Wednesday also included 305 20-litre hand-washing Jerrycans for distribution at various busy points in Mbarara, handed to the COVID-19 District Task Force. This is part of the 5,000 hand-washing Jerrycans pledged for the national effort against COVID-19.

Since the outbreak of the COVID-19 pandemic, CCBA has provided several interventions including; food relief worth UGX390 million from The Coca-Cola Foundation, distributed through the Uganda Red Cross Society to vulnerable families affected by the lockdown; UGX85 million to the Ministry of Health to buy medical equipment and sundries; public awareness worth UGX460 million and three pick-up trucks for the Ministry of Health COVID-19 Task Force. So far the total contribution during this period is UGX1.3 billion.



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Masaka teacher wins big in MTN MoMo Nyabo promotion

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MTN's Jimmy Ssempuuma (L) hands over Emily Tumuheki's cheque.

MTN’s Jimmy Ssempuuma (L) hands over Emily Tumuheki’s cheque.

By Our Reporter 

With the disruption caused by COVID-19, teaching is one of the professions that took a hit. It even gets harder for the private school teachers who are not earning salary as schools have been closed since March.

Emily Tumuheki, a private school teacher in Masaka, is one of the many teachers who have gone without pay since the closure of schools as a way of preventing the spread of the deadly Covid19.

Tumuheki, a resident of Nyendo town in Masaka district and a teacher of English at Kitendesa Modern Primary School reaped big from the on-going MoMoNyabo Together promotion as she won herself a whopping 5,000,000 Uganda shillings. The teacher could not believe her luck the moment she learnt that she had been chosen as a lucky winner in the MoMo Nyabo Together promotion.

When the hosts of the MoMo Nyabo Together show Zahara Totto and Patricko Mujuuka first contacted Tumuheki, she was in shock she decided to hand the phone to a friend of hers thinking she was getting conned. She however was able to compose herself and answer all five questions correctly.

While shedding tears of joy at her cheque handover, Tumuheki narrated how life had been so hard seeing as she was not earning and yet her bills kept on accumulating.

Tumuheki who hails from Ntungamo moved to Nyendo in search of greener pastures.

Currently, she is also pursuing a Bachelors degree in Secondary Education to grow her career.

The happy teacher was overwhelmed with the fact that she had indeed become a millionaire.

“I cannot imagine this real. This money will help me a lot. I plan on starting a shop where I can trade in food items like rice, sugar, salt and many others consumer goods.” Tumuheki said.

Tumuheki went on to add that because of COVID-19, she had resorted to quitting her job and starting something else but she did not have the capital to start her dream business.

“My life has drastically changed for the better,” said an excited Tumuheki in praise of the MTN MoMoNyabo promotion.

She named her mother, Frank Twikirize as her beneficiary. Twikirize was excited when her daughter called to ask if she had received 2,000,000 Uganda shillings that was sent to her phone. An excited Twikirize asked her daughter to thank MTN for remembering them.

“For one to get money in such times, it can only be by the grace of God,” Tumuheki said.

While handing over a dummy cheque, the Regional Manager Central Ssempuuma Jimmy congratulated Tumuheki Emilly upon her win. He also encouraged all MTN customers to continue using the MTN MoMo service, “You too can win like Tumuheki,” he said.

Tumuheki said she always used her MTN MoMo to buy airtime, minutes to make phone calls as well as data to surf the internet and social media. She thanked MTN for availing Ugandans with a chance to win money this year.

Apart from the winners called in studio, 250 people win 50,000 shillings directly every day. All you have to do is pay for airtime, bundles or any bill using MTN MoMo on the MyMTN app or dial *165# and stand a chance to win.



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Airtel, Game Stores partner to make payment for goods easy and convenient for customers

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A customer pays at the till using Airtel Money Pay assisted by a Game Store Executive.

A customer pays at the till using Airtel Money Pay assisted by a Game Store Executive.

By Our Reporter

Airtel Uganda has announced a partnership with Game Stores that will see Airtel Money subscribers pay for their purchases using Airtel Money Pay.

Airtel Money Pay is a service that enables Airtel Money subscribers to pay for goods and services using Airtel Money instead of exchanging cash for such purchases. The service enables both parties to immediately confirm these proximity payments via text message (e-receipt) that is sent to both subscriber and seller of the goods/service.

Commenting about this partnership, Airtel Money Head Merchant Portfolio Mr. Godfrey Muhindo noted that this new partnership will bring the highest level of convenience to Airtel subscribers who shop at Game stores.

“This payment method is going to ease the lives of our subscribers. Customers no longer have to carry cash or withdraw money, then pay when they are shopping here at Game,” he noted.

Muhindo also noted that the Airtel Money Pay innovation is timely as it is giving Ugandans an alternative and safe payment method in light of the Covid-19 pandemic.

Speaking on behalf of Game Stores, Frederick Olwit, the Game Store Manager, welcomed Airtel Money Pay onboard and thanked Airtel Uganda for the partnership.

“Our clients can now transact conveniently and securely from their Airtel accounts and pay for their shopping without hassle,” he said. “As merchants, once we receive the money on our Airtel account, we can use it to make other transactions like payments or transfer it to the bank.”

Mr William Kaye, the Managing Director of Universal Tracking Systems and a customer at Game Stores who has used the service confirms the effectiveness of the product.

“After shopping, I came to the till and made my payment via Airtel Money Pay. The till attendant immediately confirmed payment and in less than a minute, I was done. The service is indeed very fast and did not require me to pay an extra fee,” Mr Kaye said.

At the launch, a lucky draw was held for members of the media and three lucky journalists each received cash sent directly to their Airtel Money accounts to do shopping at the store.



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