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Airtel Uganda opens online shop



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Airtel Uganda Managing Director Mr. V.G. Somasekhar addresses guests during a business breakfast held recently

Airtel Uganda Managing Director Mr. V.G. Somasekhar

By Our Reporter

Airtel Uganda has launched an online shop on its website that will enable customers conveniently, quickly and safely order for devices.

The platform that is now live, provides customers a wide range of devices to include; the 4G Pocket WIFI/MIFI, WIFI Indoor Router, a pair of Broadband Outdoor and Indoor Unit and My First 4G Smartphone.

Commenting on the launch, the Airtel Uganda Managing Director V.G. Somasekhar said; “We are excited to launch this platform that will provide Airtel customers with an easy, quick and safe way to purchase our products. We strongly believe in putting our customer at the centre of everything we do. With this objective in mind, we continue to introduce digital innovations and make improvements to our processes that have put our customers in greater control of their overall telecoms experience.”

With the Airtel Online Shop, all the customer needs is internet. Through this platform, customers will be able to connect with the Airtel Broadband team which will follow up on their orders and then supply the devices they have ordered for.

“During such crucial times, it is vital for us to continuously think about our customers’ health and safety. As part of our post Covid-19 strategy, all the products will be delivered with all safety precautions like sanitation of packages and cashless payment,” the General Manager-Broadband, Brenden Kachenje said.

To make a purchase, customers will have to visit the Airtel Uganda website and navigate to the Broadband tab from where they will choose their preferred device and click the Order Now button. They will then have to fill in contact details to complete their order.

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