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The itel i-Service Promotion Kicks off… Here is what you need to know



By Staff Writer

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Itel Mobile in partnership with Carlcare Service Center is running a month-long promo that will see it customers enjoy a number of complimentary services that range from 100 Days Replacement Policy to 50% discount on all phone hardware.

The promo began on 1st September and will run until September 30th. 

The following are the offers that will be available at Carlcare service centers country-wide.

100 Days Smartphone Replacement Policy– This policy sees to it that itel Smartphones bought in the last 100 days from purchase date are eligible for replacement in case of malfunctions not caused by physical damage or those that can be solved through software fixes. 

This applies to only selected devices that is, A14, A14 Max, A16+, A33, A56, P33, P33 Plus, P15, P36, P36 Pro, S15 & S15 Pro. 

50% Discount On Screen, Motherboard & Battery Replacement – Customers with itel A56, A36 and P36 enjoy a 50% discount on screen replacements. 

Free Software Upgrades – itel customers can update their smartphone for free at any Carlcare service center. 

Walk-in clients in at our Carlcare service centers get Free Smartphone Cleaning/Sanitizing – itel customers can get free smartphone sanitization at all Carlcare service centers across the country to keep their phones germ-free.

Here’s a list of participating Carlcare service centers 

Our Service Centers locations; 


Carlcare Service Center at Kampala road The Prism plaza just next to E-Tower level 5 or call 0775 244743


Carlcare Service Center at Mbale Republic Street, Plot N0.2, 1st Floor, Shop N0.2b; On MTN Building (Opposite UCHUMI) Mbale Uganda or call 0706815965


Carlcare Service Center at Lira Plot No.27 Olwol Road; Opposite Daily Fresh Bakery Lira Town-Uganda or call 0703266184


Carlcare Service Center at Arua 2nd Floor, Room U012, Plot 19/21 Adumi Road Uzuu Plaza (next to KCB Bank ) Arua Uganda or call 0703349987


Carlcare Service Center at Mbarara Shop Fr1A Byabagambi Aaron Ebenezer Arcade next to Crane Restaurant Plot 6 High Street Mbarara-Uganda or call 0779977428

Note that this will not be the first time itel mobile is running such a campaign. Last year, the company also had a 100 Days Replacement Policy to selected devices like A32F, A16 Plus and A14. 

On top of it, there’s also an online Lucky Draw- which is also a part of this promotion- with an opportunity to WIN Airtime, Data and itel goodies. Follow the Itel Mobile Uganda Facebook page to stand a chance to win. 

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