By Our Reporter
Vivo Energy Uganda has announced the introduction of a free home delivery solution for Shell Gas. This is in a bid to bring services closer and offer greater convenience, safe transportation and doorstep delivery of Shell Gas to customers.
The move follows restrictions put in place by government to stem the spread of the COVID-19 pandemic. Deliveries are currently available to customers across greater Kampala and Entebbe region, with plans to roll out to reach even more areas.
“We are aware that people are now at home and may experience difficulty in accessing essential services, especially as cooking needs are even greater with all members of the family at home. We have thus accelerated the planned introduction of a home delivery service,” said Moses Kebba, the Vivo Energy Marketing Manager.
The free deliveries will be made daily from 8am to 4pm, seven days a week, by Shell agents using motorbikes and delivery trucks with effect from 1 April 2020.
The free home delivery solution applies to both existing Shell Gas customers who require refills as well as first time purchase customers.
In line with the Standard Operating Procedures stipulated by the Ministry of Health, Shell Gas deliveries have also put in place the necessary sanitary requirements to keep the delivery agents and consumers safe in the wake of the COVID-19 outbreak.
“The team is equipped with sanitizers, gloves and face masks and have been trained to practice social distancing during the process because the health and safety of our customers and staff is our absolute priority. In addition to the safety equipment, we have also put in place mobile payment methods and are encouraging customers to use them to eliminate handling of cash and limit contact,” Kebba said.
Shell Gas is available and will be delivered in three sizes – 6kg, 12kg and 45kg with refills going for UGX 57,000, UGX 110,000 and UGX 320,000 respectively. New purchases are priced at UGX 189,000 for the 6kg cylinder, UGX 291,000 for the 12kg metallic cylinder, UGX 622,000 for the 45kg cylinder and 341,000shs for the composite cylinder.