MultiChoice Uganda, the country’s leading Pay TV service provider on Tuesday entered a new partnership with PEP Stores Uganda, a multinational retail company to bring DStv and GOtv products and services closer to subscribers in Kampala. The partnership will offer customer service such as sales, installation services, subscription payment, and purchase accessories among others. Speaking at the inaugural function at the PEP Store in Kabalagala, MultiChoice Uganda’s Head of Customer Experience and Care, Patricia Kiconco reiterated the company’s continued commitment in investing in local partnerships as well as playing a major role increasing customer convenience by creating more avenues for customers to get one-on-one support.“As of now, MultiChoice Uganda has 3 branches spread across the country with 2 in the Kampala and another in Mbarara. This is assurance to our customers in the city an even deeper-rooted and widespread presence, in synergy with this historic partnership with PEP Uganda Stores.” said Patricia.
MultiChoice Uganda and PEP Stores Uganda, she said, are on a mission to provide responsive Pay TV services to the un-served households facilitated by customer-centric priced TV packages, high quality service and innovative technology offered at the stores.PEP Stores Uganda LTD Country Manager, Liaan Scholtes expressed his delight at the partnership with Multichoice Uganda.“Customers have responded very well to the PEP brand and what we offer as a clothing retailer here in Uganda. We will continue to give our customers the best prices on a wide range of products that will now include DStv and GOtv merchandise at all our 13 stores countrywide.” said Liaan. Customers can now be assisted at all PEP stores located at Kabalagala, Clock Tower, Luwum Street, Park Royal, Jinja Road, Bugolobi, Kireka, Mukono, Victoria Mall in Entebbe. As well as in Masaka, Mbarara, Jinja and Mbale.
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