By Our Reporter
MultiChoice Uganda has unveiled two new mobile apps that put the power of self-service in customers’ hands.
Dubbed MyDStv and MyGOtv Apps, they are tailor-made for the Ugandan market to ensure minimal data consumption and ease of use.
“In this ever-growing digital environment, it’s our mission to stay ahead of the curve and continue to enrich our customers’ lives,” said Patricia Kiconco, the Head of Customer Experience and Care for Multichoice Uganda. “Multichoice has embarked on various initiatives to increase the overall customer experience by improving all customer touch points within the customer life cycle. The self-service applications will allow customers to manage their accounts from their phones.”
The apps are available for download via the App and Google play stores at no cost.
Customers previously accessed the self-service platforms only via Web.