By Our Reporter
GOtv is renumbering their channels. The move, we have learned, aims to improve their customers’ viewing experience by making it as easy as possible for them to find what they’re looking for as well as to discover fresh content.
“As we’ve added more content to the GOtv platform over the years and the channel grid has grown and evolved, we’ve reached a point where some blocks are full, and some channels hide in hard-to-find places. We’ve also found that some of our language-specific channels, like GOtv’s Portuguese channels, are now mixed in with English-medium channels, making it tricky for our valued Portuguese customers to find what they’re looking for.” Rinaldi Jamugisa, the PR & Communications Manager at MultiChoice Uganda explained. “So, to make the viewing experience as lovable as possible for GOtv viewers, we’ve adapted how channels are numbered so that viewers can get to these channels without too much scrolling.”
GOtv’s channel new numbering system will take effect starting Wednesday, 19 April.