For so long most of the skeptics said that they would not believe in technology or smartphones until it/they could deliver food, that time has now been with us for a while through Hellofood and Ugandans have embraced the convenience of online food ordering and the increased internet penetration has helped a great deal in this technological advancement benefit.
How Hellofood works?
Hellofood is the leading online marketplace for food ordering, and it offers the convenience to order food online from more than 170 of the best restaurants in Kampala and Entebbe. Customers can either place their orders through the website or the Hellofood app which is free on Android, windows and IOS.
Benefit to the Customers
The customers can choose their favorite restaurant on the platform and select their desired meal of choice from the restaurant’s menu and the order is automatically transmitted to the restaurant for preparation and delivery. The price one pays on Hellofood is same as in the restaurant, except for a small delivery fee based on distance from restaurant –since Hellofood uses a professional fleet of delivery drivers to pick and deliver the meals to the customer’s doorstep.
Customers pay for the meal through cash on delivery or MTN mobile money online, meaning one can even order a meal for another person. The Customers also enjoy many deals on meals that they can only get on the Hellofood platform, such as buy one get one free and also food coupons which discount meals for the customers. Hellofood further helps users to select from hundreds of restaurants through customer reviews displayed on the platform.
Hellofood is transforming the eating habits of people in Kampala and Entebbe. The platform, which started with only a couple of restaurants, has successfully managed to overcome skepticism and It has secured in just two years, partnerships with more than 170 food outlets among the finest in the country.
These partner restaurants earn a lot of revenue from the business they tap into from the orders they get from hellofood and not only their walk in clients. These partnerships have allowed Hellofood to have an exceptional and unparalleled culinary diversity, accessible in a few clicks, in two cities with more than 5 million inhabitants combined. Restaurants also benefit from the reviews on the platform, which mean that if they provide the best culinary experience then many people will get to know and also want to try out their food and service hence more sales and revenue.
In fact today, Hellofood, can proclaim itself as the food delivery service, offering the most comprehensive and virtually unlimited menu. Through its mobile application and website, Hellofood take every day visitors into a gastronomic tour around the world through the many Restaurants, cafés, bistros, fast foods, bakeries, ice-cream parlors and tea-rooms, etc. every delight the cities have to offer are on Hellofood. The platform offers no less than 170 restaurants to order African cuisine, Asian dishes, establishments with a European menu, American menus, pizza places, which was the most ordered dish last year on Hellofood.
Hellofood has obviously created employment for the delivery drivers, Customer service team, direct sales team, persons involved in the marketing operations, and management of the company and of course the increased staff at the restaurants as a result of the increased business, plus the taxes the company pays.
Hellofood now dominates the online industry in line with the rapid penetration of Internet and the progressive adoption of electronic commerce. But more importantly, Hellofood through its mastery of the art of marketing and delivery has put aspects like delivery down to a minute by minute science as they have broken down every step of your food’s journey to perfect science so that all you have to do is go about your daily business and have your meals delivered in a timely manner and now the culinary scene and food ordering in Uganda have changed for the better.
This should make it clear that Hellofood is NOT a restaurant, and for easy understanding — it is an ordering platform for every one’s favorite restaurant.
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