By Our Reporter
Absa Bank Uganda has introduced an exciting cardless withdraw function on Automated Teller Machines (ATMs).
The innovation allows customers to use a QR Code generated from the Absa Banking App on any smartphone device to withdraw cash at any Absa ATM countrywide.
Speaking during a media briefing to launch this new offering, Musa Jallow, Retail Director, Absa Bank Uganda said, “Digital payments are evolving at a fast pace, particularly during this COVID-19 era where public health is a primary concern. Absa is responding to the needs of customers who are looking for convenience and security as well as solutions that enable them to conduct their banking with as minimal physical interaction as possible. We are, therefore, proud to bring yet another innovation that responds to these needs.”
“This new cardless solution, which is in line with our ongoing delivery of next-generation solutions for our customers, ensures minimal contact is made with the ATM screen and keypads. It also protects customers and minimizes the risk of cards being compromised at tampered ATMs,” Jallow added.
Cardless ATMs allow users to access their cash without a physical debit card. All a user needs to do is log in to the Absa Banking app on their smartphone. While in the App, the customer selects the ATM QR Cash icon, then scans the QR Code on the ATM. Once the scan is done, the customer’s phone will present options of the amount of cash to be withdrawn, and once confirmed, they can collect their cash from the machine.