The hotel located ideally in the heart of Kampala city has a magnificent view of the city surrounds and its suburbs even within the guest rooms and suites which are decorated with local flavour and homey comfort.
Right from the entrance, the hotel welcomes its guests with such relaxed ambiance and dazzling array of upscale amenities. The hotel has a philosophy that is built around Nutrition, Mindset, movement and recovery as core elements of the guests’ relaxed stay.
There are promises a life time an experience where guests can expect the much desired fresh, clean and comfortable stay with an improved level of quality services.
“Expect same service like its elsewhere in the World all over Sheraton hotels. You will feel like Europe in Sheraton Uganda hotel. Our business is all about people so we train our staff to suit in the very situation as people who are our customers. Out staff is trained to new and higher levels and capabilities.” Said Ian Duncan-General Managing Sheraton Hotel Kampala.
“We want to be closer to the people because we a people centered industry. The public has always been uncomfortable to come to the Sheraton saying it’s expensive. This is no longer a challenge with the new look Sheraton.” Ian added.
For the hotel desire to be the best and keeping the international standard, several new appointments were made over last year in the drive to the relaunch.
Among the appointments are two notable ones. The Executive Assistant Manager-Karim Fahmy and Jenifer Bamuturaki Musiime who is the new Director of sales and marketing who joined the hotel last September.
Fahmy who is Canadian is a graduate of Food Services Management, with a Masters certificate in hospitality management from Cornell University-Hotel management School. He brings to the Hotel a vast Hotel and Hospitality Industry management of over 20 years.
With a true passion for hospitality and a real food lover, Karim has worked in over 20 international Hotels in North America, the Mid East and West Africa before joining Sheraton Kampala.
Jennifer is a former head of sales and marketing at Air Uganda. She brings to the Hotel a wealth of business experience both in the commercial and tourism industries. She boasts of a ten year stint in the aviation industry with a combined knowledge of over 20 years’ experience in both industries of tourism and aviation.
So coming off a tough 2014 business and tourism year, Sheraton Uganda decided to bring in its staff new changes but prior was to boost their foods department and sales and marketing.
Karim Fahmy acknowledges that there is need to appoint a new chef every two or three years to keeps the hotel business booming because hotels thrive most on the best and tasty foods.
“Customers will need to have a new chef every 2 or 3 years. Somebody with new ideas in the foods and beverages department because this is the core value of the hotel industry.” Karim says.
Sheraton is Kampala’s only international hotel brand that is ideally located in the heart of the city and welcomes travellers with a relaxed ambience and a dazzling array of upscale amenities.
The Hotel is ideally the starting point to explore Kampala and from here you can take one of the many excursions such as safaris or Gorilla trekking.
Sheraton Kampala Hotel has a well-equipped Health Club that features a cardiovascular gymnasium and outdoor pool for you to enjoy or relax.
They have the Paradise Grill Restaurant that serves themed lunches and dinners offering international cuisine. As the evening falls, family, friends and colleagues enjoy delicious meals at the Equator Lounge, which opens daily with a resident DJ spinning guests’ favourite songs.
The Hotel also has eleven flexible meeting rooms including a Grand Ballroom with options to host up to 500 guests.
“Our meeting space coupled with the personalized service make the Sheraton Kampala Hotel the ideal place for your wedding or conference in Kampala.” Said Musiime-Director Sales and marketing Sheraton Kampala.
Sheraton has 233 well-equipped guest rooms which include 112 Classic rooms, 51 Executive rooms, 37 Club rooms, 21 Diplomatic Suites, 30 Suites and 3 Presidential Suites. All rooms are designed to be comfortable retreats for the busy traveller.
Sheraton Kampala Hotel has a friendly and efficient catering staff and these will help you plan an ideal event in a space tailored to your needs. Whether you are looking to host a meeting, special event, reception, seminar or theme night, Sheraton facilities fit the occasion. A variety of room types are available, from the two Executive boardrooms-one with natural daylight for up to 12 people each, to the Rwenzori Ballroom – the Hotel’s largest function hall which accommodates up to 450 people.
